| Customer ID | Segment | Calibrated Prob. | Revenue At Risk | Top Risk Factor | Idle Days | Recommended Action |
|---|---|---|---|---|---|---|
| KE-9482-A | Private Banking | 87% | KES 4.2M | Salary missed (2m) | 14 | Retention Call |
| KE-3104-B | Business Banking | 74% | KES 12.8M | M-Pesa shift (High) | 8 | Manager Review |
| KE-5521-C | Personal Banking | 58% | KES 0.45M | Sentiment Trend | 22 | Automated SMS |
| KE-8812-D | Private Banking | 42% | KES 2.1M | Channel Inactivity | 45 | App Survey |